Our team is dedicated to serving our customers “after the sale”. We strive to help our customers as efficiently as possible whether it is thru training, offering technical support or working on projects to meet the goals of an individual county.
We, as a team, listen to the needs of our customers and work with them one-on-one. We also provide Annual User Group Meetings which enable us to meet with our customers and keep them informed of product changes and enhancements.
TTech actively participates in supporting associations throughout the state to which our customers belong. These associations include the following:
- Governmental Information Processing Association of Wisconsin
- Municipal Treasurers Association of Wisconsin
- WI County Clerks Association
- WI County Code Administrators
- WI County Constitutional Officers
- WI County Treasurers Association
- WI Land Information Association
- WI Land & Water Conservation Association
- WI Real Property Listers Association
- WI Register of Deeds Association
“The Ascent software has been a really great product for automating the workflow between our Land Records, Register of Deeds and Treasurer departments. It uses the latest technology to enhance the experience and efficiencies for both our staff as well as the public.”
—Chad Glaser, Fond du Lac County, Network Coordinator
“The staff at Transcendent Technologies are always quick to respond to questions and issues that come up. They also take careful consideration of the impacts to all users before implementing changes to different modules. The online ticket support system is really handy when you run into an problem and can’t take too much time out of your day to chat on the phone with someone.”
—Melissa Keenan, Sauk County, Land Conservation